Verify the install

Just pasted the Snorklee code onto your pages? Open Settings › Installation in your dashboard. The Verification card tells you, in real time, whether your site is reaching us.

#What the card shows

The Verification card rolls everything into one status: ping received as soon as your site reaches us (/api/ping answers 204 to the Snorklee code), ok once data is flowing, partial or no data depending on what comes in. It also shows the last event received and the number of events (24h).

#Still red?

• No ping: open the browser console (F12), Network tab. Look for w.js — it must answer 200. Look for api/ping — it must answer 204. If either one is blocked, see Bypass adblockers.
• Ping OK but no event: the Snorklee code loads fine, but data-site is wrong or missing. Make sure it matches the ID shown in Settings › Installation, exactly.
• An event arrives, but under the wrong site: your two sites share the same code. Each site needs its own data-site.

#Test without waiting for visitors

Open your own site in a private browsing window: it counts as a real pageview. The status changes almost instantly to "Script loaded, waiting for the first pageview": the code reports its presence as soon as it loads. The pageview itself is only sent when you leave the page or switch tabs — that is when the status becomes "Installation active" and the "events (24h)" counter goes up.

#You're all set

Status green? Everything's in place. You can now:

• Set up your first custom events.
• Invite the rest of your team (coming soon).
• Read the GDPR compliance doc — handy when a client or their DPO starts asking questions.